I contacted Dell's Order Support via email with the Order ID, Dell Purchase ID, and my Customer Number. Dell provides an 'Entitlement ID' but that doesn't work as a redemption code.
Adobe demands that you enter a 24 digit 'code to redeem your purchase' which you supposedly got from Dell, (the retail vendor) - except that no Dell document provides the necessary redemption code. That do, you eventually get to Adobe's digital locker equivalent. You go to the Adobe and login with your Adobe account, (which you have to create if you don't have one). There, click on 'Important Note', and you see a pop-up that gives you a link to Adobe. This is product is available only by download - but I can't download it because the info Dell provides isn't what Adobe requires for the download.ĭell send you an email that directs you to your order from there you go to your 'Digital Locker'. Yesterday I bought and paid for Adobe Photoshop Elements 2022 from Dell.
